> Cancellation and return policy
Returns: You can withdraw your contract declaration within 14 days without giving reasons in writing and by returning the item(s) back . The time limit begins after receipt of this instruction in writing , however not before the receipt of the goods by the recipient ( in case of multiple deliveries of similar goods and not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. In this case the timely dispatch of the items will be deemed as sufficient to comply with Retruns/Withdrawal terms.


In case of an effective withdrawal/return , the mutually received benefits are to be returned and any benefits ( ex. interest ) surrendered. If you can only return items them in deteriorated condition then you have to pay us compensation . The deterioration is applicable only by "testing the properties and functioning" and refers to the testing and trying out the goods , as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the costs of the return if the delivered goods ordered correspond to its description .Obligation to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation request to us and when goods are returned to us.